Section Ⅲ Writing
Part A
【详解】：自2010年开考以来，连续2年考察书信类别应用文(感谢信和祝贺信)之后，今年再一次考察书信应用文——产品投诉信，可见书信应用文也是英语二写作部分考察的重点。投诉产品电子词典，也符合大学生的知识范畴。关于解题思路，我们可以遵循如下原则：一：要明确表达自己目的是投诉某个产品，要提供相关购买信息。二：要介绍投诉依据，也就是产品瑕疵究竟是什么。四：要提出自己希望的解决方案，并期望尽快解决。
【范文】：
Dear Sir or Madam,
I am writing to express my disappointment regarding the electronic dictionary that I bought from your on-line store last week, with the invoice number of ED53407.
I have to complain about the poor quality of the dictionary. For one thing, the dictionary often automatically turns off at the very moment I am eager to see the word explanations. For another, it seems loose in the conjunction part. The screen part can not be properly settled.
Since the problems are unaccepted to me, I would like to get a refund or a new one. Looking forward to your prompt reply。
Yours sincerely,
Zhang Wei
Part B
【详解】： 本次考察重点依然图表作文——表格。主要内容涉及某公司内部不同年龄段员工工作满意度的调查。解题思路还是对表格进行描述，找出背后所隐藏的现象，从而对原因进行分析，最后再得出自己的结论。表格内部数据传达给我们的信息，50岁以下员工对工作不满的比例较大，尤其是40-50岁段的员工，一个表示满意的都没有。而50岁以上的员工，表示不满的人却很少，只占十分之一。最后得出结论50岁以上的员工比50岁以下的人更容易对工作状态感到满意。
【范文】：
The table above revealed an overall picture of employment satisfaction. Based upon the data of the table, most people under 40 are unclear or dissatisfied with their job, and 64% of those between 40 to 50, are not satisfied and no one feel satisfied at all. For people over 50, the degree of satisfaction largely exceeds the other groups, amounting to 40%.
Such difference may be rooted in the following reasons. First, middle-aged people face more pressure to support the family, both the children and the senior, so that they neglect to enjoy in work. Second, the senior citizens has developed a lot in personality, so they are more prone to see the optimistic aspects of the work. Last, the conclusion that the current society patterns pose more challenges to the middle aged group under 50.
To sum up, the senior citizens enjoys more content than the young and middle-aged people under 50.
